Enterprise Content Management (ECM) Systems enable enterprises save time and money by efficiently managing documents and information. By digitizing paper documents and automating document-driven processes, the right people get access to the correct information at the right time, simply and securely.
Enterprise Content Management systems are used to manage the following processes:
The process of importing all your information into a digital repository.
Secure Document Storage
Easily store business-critical documents in a digital repository, and instantly view or make edits to them.
Full-Text Search & Retrieval
Instantly find documents by identifying specific words or phrases within their text, metadata, annotations, and entry names.
What happens when teams have access to the information they need? They work together better and more work gets completed. Built-in collaboration tools let people edit, update, and approve versions as they go, no more exchanging emails and waiting for approvals.
Automation of Business Processes
The steps of a business process can be easily represented diagrammatically and automatically route documents to the right people at the right time.
Granular Document Security
Take control of information across the enterprise by restricting access to folders, documents, electronic files, fields, annotations, and other granular document properties.
Digitally Capture, Route, and Approve Forms
Replace paper forms with electronic forms to capture information and share it across the enterprise digitally.
Are you always focused on privacy, like HIPAA or FACTA or information management like SOX? ECM systems have the controls you need and deliver reports that make audits a breeze.
Industry domains supported by Knitlogix
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A US based Banking client had a challenging task of automating 700 varieties of documents. Using Captiva Inputaccel, Knitlogix created a solution with the concepts of freeform OCR, production auto learning and achieved the great result in desired span of time. The customer was very much satisfied with the accuracy.
A Europe based Healthcare client had a requirement to digitize their documents. Knitlogix created a solution using Captiva Inputaccel where the invoice papers across the globe were accepted and archived into a Content Management System. Knitlogix also provided a user interface to retrieve the archived documents with a specific keyword/attribute matching.
A Europe based Banking client wanted to automate the Loans, Invoices, Letters documents to store them automatically into a Content Management System by extracting data from the documents. Knitlogix designed and implemented a better solution using Captiva product and Documentum. Also helped by automating few small tasks with which their manual efforts were reduced by 90%.
A US based major banking client had a requirement to migrate their applications from lower environment (Captiva 7.x) to higher version of Captiva (Intelligent Capture). Knitlogix re-designed and migrated all their existing application into the latest version of Captiva successfully. We also created a proper monitoring system to track the flow of documents and monitor the health of the environment.
A Europe based Insurance domain client had a requirement to support their existing applications in 24/7 format. Knitlogix resources worked very hard and maintained the system all time healthy by implementing a few custom monitoring applications on top of product. Customer was very much satisfied and appreciated Knitlogix for their commitment.
A US based Insurance domain client had a process flow which was used as six different installed processes to handle the ingestion of Claims and Origination documents. All these processes include Dispatcher modules for advanced data extraction from insurance forms. They also started new projects as a part of ECM improvements in different departments by implementing Capturing meta-data from the insurance Application/Death forms and storing the content into the Documentum Content Management System.
A US based Medical System has been utilizing Documentum Enterprise Content Management (ECM) and Captiva Imaging as its solution of choice. Knitlogix has successfully implemented and rolled out the application into production for many of their departments. They hope to expand the adoption of their ECM and Imaging solution to additional departments and continues to look for ways to expand the current solution in place, the client has decided to partner with professional consulting organizations to assist with efforts to analyze their business needs and provide them with a solution for their Accounts Receivables - Admissions, Discharge, and Transfer departments.
A US based Insurance domain client had an objective of the project as the creation of a Digital Mailroom solution for Medicare Supplemental Insurance processes, Generation efficiencies from form classification and recognition, Optimization of scanning and indexing processes in the mailroom, Elimination of duplicate or outdated document capture processes and Enhance reporting to track performance, batch and exception processing. Knitlogix helped by providing an efficient resource in achieving the desired result.
A Europe based Banking client had a project to support the current business to overcome their issues and to upgrade the IA from lower version (6.5) to higher version (7.5). Though the initial manual changes to the processing flow and staffing yielded excellent results, a more cost effective, efficient and sustainable alternative was sought, one that could provide even better throughput and was scalable to increasing volumes that new business might bring in-house. A software solution was sought, and following a Strategic Sourcing Procurement Project, the stakeholders chose EMC Captiva as the new front-end imaging and workflow transactional initiation product that would be used by Administrative Services in their in-house solution. Knitlogix helped by implementing their requirement into solution.
A Europe based Banking client is upgrading the current hardware and is also seeking possible ways to re-engineer the current implementation for a svinayle and scalable system to overcome the production issues being faced because of the tremendous increase in imaging volumes. Imaging solution caters to two main business categories - Loan Servicing and Loan Origination. These loan documents are processed and indexed in Captiva InputAccel application.