Process Outsourcing Services

Knitlogix offers complete process outsourcing services in sales, operations, finance and Human resource functions.  Our process outsourcing team consisting of industry specialists, process experts and project managers can handle a variety of data management and interaction management projects to meet customer expectation.
We can handle projects which require industry specific data management skills and extensive telephonic interaction. We have successfully transitioned processes of different scale and complexity to our India delivery center and has assisted our customers to save between 35% to 70% of their annual cost.

Our industry expertise includes:

  • Finance and Insurance
  • Healthcare
  • Supply Chain Management
  • Automotive
  • Manufacturing
  • Retail
  • Information Technology
  • Market Research

Our specialized skills include:

  • Data quality services: Knitlogix provides data cleansing, classification and enrichment for product, customer and supplier data. Knitlogix can provide services to improve master data quality by bringing in global data standards. We can benchmark your data to industry standards so that you realize maximum benefit of your process improvement, ERP implementation or supply chain optimization projects. We can handle multiple standards including  UNSPSC, UPC, ECCMA, GPC, ECLASS, ACES, PIES, ROSETTANET and variety of others
  • Interaction management services: Knotlogix has the necessary infrastructure and resources to manage telephonic interaction focused on B2B or B2C processes.  We have extensive experience in processes including  : Technical and non-technical customer support, Sales support, Collection management, Insurance verification, Customer survey administration and mortgage verification processes.
  • Data management services:  Knitlogix can support specialized process requirements including, sales order processing, document verification, Capturing data from multiple sources, data digitization support, Decision making support and Market research support

To know more about our specific industry services in these areas, please contact us today.

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